Tuesday, May 17, 2011

Apple Offers Free Repairs for Damaged Macs, iDevices in Japan

Apple Offers Free Repairs for Damaged Macs, iDevices in Japan
Apple is offering victims of the Japan earthquake free repairs for their damaged Macs and iDevices, according to reports.

A Google-translated guide on Apple’s Japanese website reveals that the Mac maker is offering free servicing for Macs, Cinema Displays, iPhones, iPads, and iPod touch devices for those who live in the areas covered be the Disaster Relief Act of 2011, Cultofmac informs.

Apple will handle the pickup and the delivery of the repaired product completely free of charge, while the AppleCare Service & Support Line is also free of charge for less serious issues that do not require dispatching a team of Apple employees.

Apple has shown immense interest in helping out Japan following the tragic events that hit the country in March.

In the days just after the earthquake and tsunamis had struck, Apple turned its retail stores into genuine safe houses, where people who got stranded far away from their homes could take cover from bad weather, use wireless internet to inform their loved ones that they were safe, and so on.

The retail staffers themselves had been told to book hotel rooms, or use taxis if necessary to weather out the tragedy, as Apple would sign everything off.

The company then posted an announcement on its website encouraging iTunes users to make a donation to the American Red Cross, followed by the release of 'Songs for Japan', a 38-track album on iTunes also intended to help relief earthquake victims.

Apple CEO, Steve Jobs himself sent a personal letter to Apple employees in Japan, saying, “Our hearts go out to you and your families, as well as all of your countrymen who have been touched by this tragedy.”

“If you need time or resources to visit or care for your families, please see HR and we will help you,” Jobs wrote. “If you are aware of any supplies that are needed, please also tell HR and we will do what we can to arrange delivery.”